Wandori Support
Need a hand? We’re happy to help.
Contact us
Email support@wandori.app for help with the app, your account, billing, sharing, or anything else. We typically reply within 1–2 business days.
Frequently asked questions
When can I download Wandori?
Wandori is launching soon on the App Store and Google Play. The buttons on the home page will go live the moment we’re available — until then, you can email us if you’d like to be notified.
How do I get the best results from a drawing?
Snap the photo on a flat surface in good light, with the whole drawing in frame. Wandori works best with bold lines and contrasting colours, but it’s happy to interpret wobbly squiggles too.
Where are my child’s drawings stored?
Originals and animations live in your account’s private keepsake gallery. There is no public feed, no profile, and no follower list — your gallery is yours.
How do I cancel my subscription?
Subscriptions are managed through the app store you bought them from (App Store or Google Play). You can cancel at any time from your store account settings; the subscription will remain active until the end of the current billing period.
How do I delete my account?
Visit the account deletion page or email support@wandori.app from the address associated with your account.